Reviews For Sport Clips Haircuts of Western Hills

For Clients that have visited Sport Clips Haircuts of Western Hills recently, we are requesting your feedback in one of two ways:

  1. If you have a receipt and would like to submit your feedback directly to the store (and possibly receive a follow-up response), please click here.
  2. If you would like to share your experience so that other potential Clients can find out more about Sport Clips Haircuts of Western Hills, please click the "Write A Review" button on this page. You can even choose which category to review - Haircut, Stylist, Product, Service and Overall Experience. We can't wait to find out what you have to say - and we certainly hope to see you again soon!

NOTE: To authenticate the validity of the review, a valid email address is required and only reviews containing valid email addresses will remain posted. The email address will not be displayed with the review or visible to the public. To access our Reviews Policy, please click here.

Write a review

1 rating

Never stepping foot in a sport clips again. After checking in online for 2 appointments and checking in to the instore kiosk upon our arrival our stylists had already started other customers. We waited 25 minutes and then I received a text update that our appointments had been cancelled and our names were removed from the appointment board. After speaking with a stylist we were added back to the list. But they then proceeded to take other customers who had arrived long after we did. Congratulations on terrible service recovery and losing these customers. Instead of apologizing for an apparent technical error and keeping us in the order we should have been in, they proceeded to keep us waiting. We left after the 3rd customer was called back and will not be coming back.

5 rating

I used this location on 5/21 for a haircut, I drove from Kentucky due to the fact our barber shops are still closed. I’m very picky about my hair, Normally I only let one person cut it but I was very happy with the service I received. My hair turned out perfect, My stylist, Brooke, was fantastic, She was very kind, She made sure I knew everything she was using had been sanitized and clean, She was very thorough with my haircut, And she took her time to make sure it was exactly how I wanted it. The last time I used sports clips I felt like the girl was rushing to get me out, so Thank you Brooke for giving Amazing service, This will be my new location when I need a haircut as long as she is there!

1 rating

My one star rating is in reference to the stylist, Takia. In short, Takia displays an abrasive, unwelcoming, rude, and frankly disgusting personality. My issues began when I was explaining how I would like my hair to be cut, and I do not pose to act as if I know/understand the numbers for the razors and how that reflects in the length that is cut. She quickly became unhinged as to how I was attempting to explain the cut (when really I was only trying to say that I want less length on the sides). Furthermore, she then exclaimed, "Why are you even here for a haircut?" and "How old are you? You're (this age) and do not know how you want your hair cut?" When as of late, I have been making changes to my haircut and trying new things. Afterwards, she wildly began cutting and using a razor on all parts of my hair leaving me with an uneven cut and after about ten minutes said that she was done. It was here when I decided I needed a different stylist, in which she responded with "That's fine, you have a great haircut, you can go take a seat somewhere out of my chair." A few minutes later, the manager, Lisa, brought me to her chair. I explained to her my issues which she said she noticed herself. If it were not for Lisa's great service and understanding I would never be returning to Sports Clips and would recommend the same to anyone asking. For those who go to the Western Hills location I encourage you to not be serviced by Takia by any means. You would be better off waiting the additional 15 minutes for another stylist. I hope to never have another run-in with Takia henceforth.

Rated 3.0 out of 5.0 based on 4 Client reviews

1
Brian E. | November 8, 2020 Overall Experience

"Never stepping foot in a sport clips again. After checking in online for 2 appointments and checking"

5
Niick M. | May 22, 2020 Haircut

"I used this location on 5/21 for a haircut, I drove from Kentucky due to the fact our barber shops a"

1
Dylan H. | December 14, 2019 Stylist

"My one star rating is in reference to the stylist, Takia. In short, Takia displays an abrasive, unwe"

5
Jim G. | July 18, 2019 Overall Experience

"The place was friendly and had great service! I highly recommend asking for Heidi shes the best! :) "